Orders are processed within 4-7 business days upon completion of the transaction. Tracking numbers are emailed to customers once orders are packaged. Delivery times are based upon what shipping method a customer chooses.
FIRST CLASS: Takes up to 7 business days. PRIORITY MAIL: Takes 1-3 business days.
**IMPORTANT** Once packages has left the Butterflydij Boutique facility and has been delivered and scanned by USPS or (any other delivery service) selected by customer for shipment, tracking packages are solely the customers' responsibility. Butterflydij Boutique is in no way responsible for any claims and disputes filed between the customer and shipping.
If during shipping, your package is delayed, lost or damaged because of bad weather, natural disaster, or any act of God Butterflydij Boutique will not responsible for it, and will not issue a replacement. We do our best to carefully pack our shipments, using protective packages and they are shipped out in a timely manner. We will not compensate for any loss or damages caused by delays or any mishandling of your package by the shipping carrier or otherwise.
Please understand that it is not in our personal delivery service and we cannot guarantee a timely delivery or a fully intact package. If the shipping carrier fails to deliver the package on time or delivers your packaged damaged please file all claims with shipping company. First class mail does not carry insurance, as such claims for late, damages or lost mail cannot be filed on those packages.
If you have any addition questions please contact us at contact@butterflydij.com. Our team prides themselves on customer recommendations, and will work diligently to be sure you are a satisfied customer.
