Refund Policy

Refund Policy
Returns & Exchange Policy

Returns
Items can be return 15 days from date of purchase.  Returns are accepted once the items are unworn and in the same condition when you received it.  To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.  All Returns will be inspected before a refund is determined.  You will be notified via email of decision issued by the fulfillment department. An approved credit card refund will be returned to the card within 5 business days or a purchase credit will be issued to you, whichever you decide.  Clearance, Sale items, Jewelry items, Custom Ordered items are non-refundable.

Exchanges
Damaged or defective items will be exchanged.  This is an even exchange, i.e same item.  For details on even exchanges email us at contact@butterflydij.com